Shipping policy

SHIPPING POLICY

Last updated: September 8, 2026

This Shipping Policy applies to Beamrow orders delivered to supported addresses in the:

United Kingdom;
United States;
Australia, when this market is activated.

1. Shipping Costs

Standard shipping is free.

Any optional paid delivery method will be clearly displayed before checkout.

2. Delivery Time

Our normal estimated delivery time is:

3–6 business days.

Business days generally exclude weekends and public holidays applicable to the relevant delivery process.

3. Order Processing

Unless otherwise indicated on the product page or checkout, order processing is included within the estimated 3–6 business day delivery timeframe.

4. Tracking

Where tracking is available, customers will receive tracking information after shipment.

It can take some time after the tracking number is created for the carrier's first update to appear.

5. Multiple Packages

Orders containing multiple products may occasionally be delivered in separate packages.

You will not be charged additional standard shipping fees because an order is divided into multiple shipments.

6. Customs and Import Charges

Orders are supplied on a duties-paid basis where applicable.

Customers should not be required to pay additional customs duties or mandatory import charges when receiving their order.

If you are unexpectedly asked to make such a payment, contact:

contact@beamrow.com

before paying.

7. Delivery Address

Customers are responsible for entering a complete and accurate delivery address.

If you notice an error after ordering, contact us as quickly as possible.

We will attempt to modify the delivery details where operationally possible, but an address may no longer be changeable once an order has entered the shipping network.

8. Delays

If we become unable to meet the advertised shipping or delivery timeframe, we will take appropriate steps under applicable law.

For U.S. orders, the FTC's Mail, Internet, or Telephone Order Merchandise Rule requires sellers to have a reasonable basis for advertised shipment times and, where they cannot ship on time, to provide the customer with the legally required delay/cancellation options.

For UK distance sales, goods generally must be delivered within 30 days unless another delivery period has been agreed. Our advertised 3–6 business days is the expected timeframe for Beamrow orders.